http://travelinsurance.wikidtravel.net/2009/07/direct-line/?utm_source=rss&utm_medium=rss&utm_campaign=direct-line Travel Insurance Reviews Thu, 12 Jan 2012 20:13:24 +0000 hourly 1 http://wordpress.org/?v=3.1.2 http://travelinsurance.wikidtravel.net/2009/07/direct-line/comment-page-1/#comment-1822 agley2000 Wed, 12 Oct 2011 14:46:42 +0000 http://travelinsurance.wikidtravel.net/?p=445#comment-1822 Needed to claim for canceeled trip in July. Assured it would all be fine. Sento ff claim and medical form (cost of £50). Rang a week later to be told it had been received and woul be processed in 10 days. Rang 2 weeks later to be told theyd lost the form. Sent another 1 (£50 again). Rang mid august and told it was all ok just checking some details with trip organiser end august confirmed they had details required and would pay out mid september told cheque on its way. 10 days later said they would stop first cheque and send another. End september made a formal complaint and was told cheque would be sent that day. 3 further calls and e-mails still no cheque. Bloody useless. Needed to claim for canceeled trip in July. Assured it would all be fine. Sento ff claim and medical form (cost of £50). Rang a week later to be told it had been received and woul be processed in 10 days. Rang 2 weeks later to be told theyd lost the form. Sent another 1 (£50 again). Rang mid august and told it was all ok just checking some details with trip organiser end august confirmed they had details required and would pay out mid september told cheque on its way. 10 days later said they would stop first cheque and send another. End september made a formal complaint and was told cheque would be sent that day. 3 further calls and e-mails still no cheque. Bloody useless.

]]> http://travelinsurance.wikidtravel.net/2009/07/direct-line/comment-page-1/#comment-1624 lewist Wed, 02 Sep 2009 14:26:09 +0000 http://travelinsurance.wikidtravel.net/?p=445#comment-1624 We have had Direct Line travel insurance for several years. The reasonable annual premium covered what we needed, including our couple of weeks skiing each year. When my wife became seriously ill, before we went to Boston, they were very efficient and paid out quickly and without fuss. The Call Centre staff were efficient and explained very clearly what we had to do. That’s what you need. We have had Direct Line travel insurance for several years. The reasonable annual premium covered what we needed, including our couple of weeks skiing each year. When my wife became seriously ill, before we went to Boston, they were very efficient and paid out quickly and without fuss. The Call Centre staff were efficient and explained very clearly what we had to do. That’s what you need.

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